Troubleshooting

Work through computer problems in a clear order and narrow down the cause.

Startup and boot

Work through failures before or during startup.

Computer won’t turn on Separate a power failure from a display or startup problem before attempting repairs. Beginner · 2 min read

Networking

Diagnose connections that fail or drop out.

Wi-Fi keeps disconnecting Work out whether the connection drops at the device, router or internet service. Beginner · 2 min read